January 9, 2013 – Jacksonville FL The Better Business Bureau serving Northeast Florida & the Southeast Atlantic has received multiple complaints against a company purported to be selling auto accessories online. The business website, www.dieselgang.com, lists pages of inexpensive auto accessories all with the promise of free shipping. Complainants allege though that they never ordered anything from this company. The amounts the company is charging are very small and range from $6 -$11. Amounts that may be overlooked very easily when going over your monthly expenses. When pursuing a refund the consumers hit a dead end and contact the BBB to voice their concerns. We have taken this very seriously and done an investigation of our own. Here is what we have found:
Despite the website listing a contact number with a 904 area code, www.dieselgang.com is not located in Jacksonville, FL. The website, which has only been active for 3 months, is registered to an individual in Chelyabinskaya, Russia. The IP address search has returned the same information. BBB tried to make a purchase from www.dieselgang.com and received an error message every time we tried to add something to our cart. It seems the website is just a front for the scammers to charge consumers credit cards and not an actual online business. In addition, the BBB contacted the phone number listed on the website, (904) 638-1107, and after a brief conversation, we were met with a dial tone when we asked where the company was located.
If you feel that you have been a victim of this fraudulent company, BBB recommends that you contact www.ic3.gov, the US government internet crime complaint center.
To check the reliability of a company or find trustworthy businesses visit bbb.org.
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Contact BBB serving Northeast Florida & the Southeast Atlantic at 800-713-6661