Jacksonville, FL, Monday January 7, 2013–The Better Business Bureau serving Northeast Florida & the Southeast Atlantic is issuing a warning about The Schmitthenner Armoury aka The Armoury, Ancient Arts, Ancient Armoury and Baba Yagas Hut. This is an internet retail business offering leather and metal armor located in Odum, GA. The business has earned an ‘F’ rating due to a pattern of serious unanswered complaints. BBB has received 35 complaints, 30 of which have been unanswered by the business.
Complainants allege that once payments are made to the company, contact with the company becomes difficult or ceases altogether. Consumers report not receiving the ordered product and because the company is upfront about the long turnaround for custom items consumers are unable to dispute credit card or bank charges.
If you feel you have been a victim of this company you can file a complaint with the BBB or you may wish to contact the Governor’s Office of Consumer Protection.
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BBB's mission is to be the leader in advancing marketplace trust. BBB accomplishes this mission by creating a community of trustworthy businesses, setting standards for marketplace trust, encouraging and supporting best practices, celebrating marketplace role models and denouncing substandard marketplace behavior.
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Contact BBB serving Northeast Florida &The Southeast Atlantic at 800-713-6661